Rabhinder Kannan is a Project Manager and runs evam Stand-up Tamasha. He recently saw Star Wars and didn’t like it that much.
Audience reaction is funny thing. They come after a show, appreciate, say good things or bruise your soul with feedback. But that’s often the most enjoyable part – the live feedback from the audience at the end of the show.
But there is another strange audience reaction that’s recently the most popular feedback forum – the online comments reaction.
Go to any comic/company’s video or funny post, and you’ll find atleast one comment that:
a. disses the person’s worth as a human being
b. disses the person’s worth as a funny person
Moderating these abusive/almost-abusive-but-can-claim-to-be-innocent posts is a weird space. Once you delete a comment, they often come back, ping you and demand an answer. If you let the hate remain on your page, you are only letting the many many people who come in later see it and let it be.
How do you moderate online hate? Where do you draw the line? Where do you stop caring?